Last updated: March 18, 2026 — Effective immediately upon publication.
ZenArcade Labs ("we," "our," "us," or "Company") operates the Tranqui mobile application, any future applications published under the ZenArcade Labs brand, and the zenarcadelabs.com website (collectively, the "Services"). This Privacy Policy and Terms of Use document (this "Agreement") explains how we collect, use, disclose, and safeguard your information when you use our Services.
By downloading, installing, accessing, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions of this Agreement. If you do not agree with any part of this Agreement, you must immediately discontinue use of all Services.
Your continued use of the Services following the posting of any changes to this Agreement constitutes acceptance of those changes, whether or not you have reviewed them.
ZenArcade Labs is operated by PixelForge Studio LLC, a limited liability company registered in the United States.
You represent and warrant that you are at least 13 years of age and have the legal capacity to enter into this Agreement. If you are between 13 and 18, you represent that your legal guardian has reviewed and agrees to this Agreement.
For the purposes of this Agreement:
When you use our Services, you may voluntarily provide information such as:
We are committed to minimal data collection. We explicitly do not:
We may automatically collect certain technical information when you use our Services, including:
This information is collected in aggregate form and cannot be used to personally identify you. It is used solely to improve app stability and user experience.
We do not purchase or otherwise receive personal information about you from third-party sources, data brokers, or social media platforms.
Your data in Tranqui is stored locally on your device using Apple's on-device storage frameworks (Core Data, SwiftData). We prioritize keeping your data under your control at all times.
If you use iCloud with Tranqui, your data may sync across your Apple devices through Apple's iCloud/CloudKit infrastructure. This data is encrypted in transit (TLS) and at rest according to Apple's security standards. We do not have access to your iCloud-synced data. Apple acts as a data processor for this synced data under their own privacy policy.
We implement commercially reasonable administrative, technical, and physical security measures to protect any information transmitted to us directly (e.g., through our website contact form). These measures include encryption, access controls, and regular security assessments.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security and assume no liability for any unauthorized access, disclosure, or loss of data that occurs despite our reasonable security measures.
In the unlikely event of a data breach that affects your personal information, we will notify affected users and relevant authorities as required by applicable law, within the timeframes mandated by such laws (typically 72 hours under GDPR, or as otherwise required).
Our Services may integrate with or rely upon the following third-party services. Each third-party service operates under its own privacy policy and terms, which we encourage you to review:
We are not responsible for the privacy practices, data collection, or content of these third-party services. Your interactions with third-party services are governed solely by those third parties' terms and policies.
Our Services do not integrate with any social media platforms, advertising networks, or data brokers.
We do not use third-party analytics SDKs such as Google Analytics, Firebase, Facebook SDK, Amplitude, Mixpanel, or similar tracking tools in our mobile applications.
We may use Apple's built-in App Analytics (available through App Store Connect) which provides aggregated, anonymized usage data. This data is controlled by Apple, cannot be used to identify individual users, and is subject to Apple's privacy commitments.
Our website does not use cookies for tracking or advertising purposes. We do not serve ads, use retargeting pixels, deploy tracking beacons, or use fingerprinting techniques. We do not participate in any cross-site tracking or cross-app tracking.
We respect Apple's App Tracking Transparency framework and do not request tracking permission, as we do not track users across apps or websites.
Our Services are not directed to children under the age of 13 (or under 16 in jurisdictions where GDPR applies). We do not knowingly collect, solicit, or maintain personal information from children under these ages.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at zenarcadestudio@gmail.com. We will take prompt steps to investigate and, if confirmed, delete that information from our systems.
For users between 13 and 18 (or the age of majority in their jurisdiction), we strongly recommend parental or guardian review and guidance when using our Services.
We comply with the Children's Online Privacy Protection Act (COPPA), the GDPR provisions regarding children's data, and other applicable children's privacy laws.
Depending on your jurisdiction, you may have the following rights regarding your personal data. We honor these rights regardless of your location to the maximum extent feasible:
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:
In the preceding 12 months, we have not sold any personal information, shared personal information for cross-context behavioral advertising, or used or disclosed sensitive personal information for purposes other than those permitted by the CPRA.
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR) and UK GDPR, including the rights to access, rectify, port, and erase your data, as well as the right to restrict and object to certain processing.
Our legal basis for processing personal data is:
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
We comply with applicable privacy laws in all jurisdictions where we operate, including but not limited to Brazil's LGPD, Canada's PIPEDA, Australia's Privacy Act, and other applicable data protection regulations.
To exercise any of these rights, contact us at zenarcadestudio@gmail.com. We will respond to verified requests within 30 days (or as required by applicable law). We may need to verify your identity before processing your request. We will not charge a fee for processing your request unless it is manifestly unfounded or excessive.
Since your Tranqui data is stored locally on your device (and optionally in your personal iCloud account), you have full control over data retention. Deleting the app removes all locally stored data. Disabling iCloud sync removes cloud-stored data per Apple's data management policies.
For data we hold directly:
Upon receiving a verified deletion request, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
By downloading, installing, or using any ZenArcade Labs application, visiting our website, or otherwise accessing our Services, you agree to be bound by these Terms of Use. These Terms constitute a legally binding agreement between you and PixelForge Studio LLC.
You must be at least 13 years of age to use our Services. If you are between 13 and the age of majority in your jurisdiction, you may only use the Services with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms. By using the Services, you represent and warrant that you meet these eligibility requirements.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You expressly agree not to:
If our Services require account creation (currently or in the future), you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, and without liability to you. We do not guarantee that the Services will be available at all times or in all locations. We may impose limits on certain features or restrict access to parts or all of the Services without notice or liability.
Some features of our applications may require a paid subscription or one-time purchase. All purchases and subscriptions are managed exclusively through the Apple App Store and are subject to Apple's terms and conditions, including Apple's Licensed Application End User License Agreement (EULA).
No Guarantee of Features: We reserve the right to modify, add, or remove features from any subscription tier at any time. We will endeavor to provide equivalent or greater value, but specific features are not guaranteed for the duration of your subscription.
All content, features, functionality, and materials of our Services — including but not limited to text, graphics, logos, icons, images, illustrations, mascot designs (including but not limited to the characters known as Kitsune, Scout, and Neko), audio, video, software, source code, object code, algorithms, user interface designs, and the overall look and feel — are the exclusive property of PixelForge Studio LLC / ZenArcade Labs and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The ZenArcade Labs name, ZenArcade Labs logo, Tranqui name, Tranqui logo, and all related names, logos, product and service names, designs, slogans, and mascot characters are trademarks or trade dress of PixelForge Studio LLC. You may not use these marks without our prior express written permission.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use, subject to these Terms. This license does not include the right to:
This license is automatically terminated if you violate any of these Terms and may be terminated by us at any time without notice.
Any data you create within our apps (such as balance check-ins, notes, intentions, and preferences) remains your property. We do not claim ownership of your User Data. We do not access, view, analyze, or use your personal app data for any purpose, including but not limited to research, training AI models, or commercial exploitation.
If you submit feedback, suggestions, ideas, or other communications to us regarding the Services ("Feedback"), you grant us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, and distribute such Feedback for any purpose without compensation or attribution to you. You acknowledge that we are not obligated to use any Feedback and that we may already be developing similar ideas independently.
You represent and warrant that any content you submit through our Services (e.g., contact forms, feedback) does not violate any third party's rights, including intellectual property rights, privacy rights, or publicity rights.
IMPORTANT: TRANQUI IS A WELLNESS AND SELF-REFLECTION TOOL, NOT A MEDICAL DEVICE, THERAPEUTIC SERVICE, OR HEALTH CARE PROVIDER.
The Services, including the Tranqui app, are intended solely for general wellness and self-awareness purposes. The Services are:
Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical or mental health condition. Never disregard professional medical advice or delay seeking it because of something you have observed in or through the Services.
If you are experiencing a mental health crisis, suicidal thoughts, or a medical emergency, please immediately contact your local emergency services (911 in the US), go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline (call or text 988 in the US).
You acknowledge and agree that your use of the Services for wellness purposes is entirely voluntary and at your own risk. We make no representations or warranties regarding the effectiveness of any wellness techniques, tracking methods, or self-reflection practices presented through the Services.
By using the Services, you expressly acknowledge and agree that you assume all risks associated with the use of a self-reflection and wellness tracking tool, including any reliance on the information, suggestions, or data presented by the Services. You agree that ZenArcade Labs and PixelForge Studio LLC shall not be liable for any adverse outcomes, emotional distress, or health consequences that may arise from your use of the Services.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIXELFORGE STUDIO LLC, ZENARCADE LABS, OR ANY OF ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SUPPLIERS, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "RELEASED PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR:
HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50.00).
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless the Released Parties (as defined in Section 16) from and against any and all claims, damages, obligations, judgments, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees and legal costs) arising out of or in connection with:
This indemnification obligation will survive the termination of this Agreement and your use of the Services.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Before initiating any formal dispute resolution proceeding, you agree to first contact us at zenarcadestudio@gmail.com and attempt to resolve the dispute informally for at least sixty (60) days. If we cannot resolve the dispute informally, either party may proceed as described below.
Any dispute, controversy, or claim arising out of or relating to this Agreement or the Services that cannot be resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator.
The arbitration shall be held in the county of your primary residence or, at your election, may be conducted remotely (by phone, video conference, or based on written submissions). The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Notwithstanding the above, either party may: (i) bring an individual action in small claims court for disputes within the court's jurisdiction; or (ii) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
You may opt out of this arbitration provision by sending written notice to zenarcadestudio@gmail.com within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of this arbitration agreement.
YOU AND ZENARCADE LABS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, MULTI-DISTRICT, OR REPRESENTATIVE ACTION OR PROCEEDING.
Unless both you and we agree otherwise in writing, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
If this class action waiver is found to be unenforceable, then the entirety of the arbitration provision (Section 18) shall be null and void, and the dispute shall be resolved in court as set forth in Section 25 (Governing Law & Jurisdiction).
We reserve the right, in our sole discretion, to terminate or suspend your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include, but are not limited to:
Upon termination: (a) all licenses and rights granted to you under this Agreement will immediately cease; (b) you must immediately stop using the Services; (c) you acknowledge and agree that we may delete your account information and data as permitted by law. Termination does not relieve you of any obligation to pay fees incurred prior to termination.
The following sections survive termination: Sections 12–19 and 21–25 (Intellectual Property, User Content, Medical Disclaimer, Disclaimers, Limitation of Liability, Indemnification, Arbitration, Class Action Waiver, Force Majeure, and all remaining general provisions).
We shall not be liable for any failure or delay in performing our obligations under this Agreement where such failure or delay results from any cause beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil unrest, embargoes, acts of civil or military authorities, fire, flood, earthquake, strikes, labor disputes, power failures, internet or telecommunications failures, cyberattacks, governmental actions or restrictions, changes in law or regulation, or any other event beyond our reasonable control (each, a "Force Majeure Event").
In the event of a Force Majeure Event, our obligations under this Agreement shall be suspended for the duration of the event, and the time for performance shall be extended accordingly.
You may not assign, delegate, or transfer this Agreement or any of your rights or obligations hereunder without our prior written consent. Any attempted assignment without such consent shall be null and void.
We may freely assign or transfer this Agreement and our rights and obligations hereunder, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, corporate restructuring, sale of assets, or by operation of law. Upon any such assignment, the assignee shall assume all of our rights and obligations under this Agreement.
Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision. Our failure to exercise or delay in exercising any right, remedy, power, or privilege under this Agreement shall not operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege preclude any other or future exercise thereof or the exercise of any other right, remedy, power, or privilege.
If any provision of this Agreement is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent. If such modification is not possible, the provision shall be severed from this Agreement, and the remaining provisions shall continue in full force and effect. The invalidity of any provision shall not affect the validity of the remaining provisions.
This Agreement, together with any additional terms and policies referenced herein (including Apple's Licensed Application End User License Agreement), constitutes the entire agreement between you and PixelForge Studio LLC / ZenArcade Labs regarding the Services and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.
No oral or written information or advice given by us or our representatives shall create any additional warranty or obligation not expressly stated in this Agreement.
Headings in this Agreement are for convenience only and shall not affect interpretation.
This Agreement and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles.
To the extent that litigation is permitted under this Agreement (i.e., where the arbitration provision does not apply), you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the State of New Jersey for the resolution of any disputes.
Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect our intellectual property rights in any court of competent jurisdiction worldwide.
The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
We reserve the right to modify this Agreement at any time at our sole discretion. We will notify you of changes by:
Your continued use of the Services after the posting of any changes constitutes your binding acceptance of such changes. If you do not agree to any modified terms, you must immediately stop using the Services.
We encourage you to review this page periodically. For material changes that significantly affect your rights, we will provide at least 30 days' notice before the changes take effect.
The "Last updated" date at the top of this page indicates when this Agreement was last revised.
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy, Terms of Use, our data practices, or wish to exercise any of your rights, please contact us:
We aim to respond to all inquiries within 48 hours and will resolve privacy-related requests within 30 days as required by applicable law.
For data protection inquiries from EU/UK residents, you may also contact your local data protection supervisory authority.